The Ogilvie Group wishes to set the record straight

MONTREAL, QC, April 6, 2020/CNW Telbec/ — The management of the Ogilvie Group deplores the comments made by the Journal de Montréal in its April 1st edition to the effect that the company is not recognized as an essential service in the current context of the COVID-19 pandemic.

 The Ogilvie Group (ARO Inc., Synergie-Contact and Ogilvie Acquisition) is a multi-divisional company that provides outsourcing services to telecommunications companies through its call centres and collection departments.

 The Ogilvie Group wishes to point out that the services offered by the company’s call centres have been recognized and confirmed as essential services in Quebec, Ontario and British Columbia by several telecommunications companies based in Quebec and Canada.

 Contrary to what was asserted by the Journal de Montréal, in its April 1st edition, all of our employees who work for our Montreal collection division are working safely from home. And, because of the current situation, in collaboration with our partners, we are striving to be very flexible in our dealings with citizens.

 A few people are required to be present in our call centres because of our essential service status in Quebec, Ontario and British Columbia. Although the majority of our team now telecommutes, we have implemented strict social distancing and workplace hygiene measures and have appealed to our employees’ professionalism and sense of civic-mindedness. Also, we have informed all of our employees that we shall reimburse any and all expenses they incur to purchase cleaning products and disinfectants (wipes, Purell-type hand soap).

 Furthermore, we have asked the firms in charge of cleaning and housekeeping to increase the frequency of their cleaning and disinfection operations and to pay special attention to your workspaces and common areas such as elevators and bathrooms.

 Our Quebec, Ontario and British Columbia call centres comply with the most recent social distancing standards as laid down by the public health directorates.

Our contribution to the fight against COVID-19

We have also given access to the 14th floor of the building that houses our Montreal-based call centre to the Quebec government and its Ministry of Health for their operations related to the COVID-19 pandemic. All are working to ensure the well-being of citizens and operate in exemplary conditions that respect the strict social distancing standards in place.

 The Ogilvie Group and its agents shall make no further comments.

 Information: Jean-Maxime St-Hilaire, This email address is being protected from spambots. You need JavaScript enabled to view it. , 514-916-2512

Flanagan relations publiques inc.

Acquisition Notice

ARO Announces Acquisition of A.R.C. Accounts Recovery Corporation

 October 15, 2013, Montreal, QC - ARO Inc. is pleased to announce the acquisition of A.R.C. Accounts Recovery Corporation.  This acquisition provides for the merger of two leading receivable management companies in Canada, giving us a competitive edge and bringing together experienced, innovative and creative staff, technology enabled receivable management solutions across the full spectrum of the customer contact lifecycle, unique information and analytical capabilities, technical support and a heightened level of service excellence.

The merger of these two family owned companies, one headquartered in Eastern Canada (Montreal, Quebec) and the other headquartered in Western Canada (Victoria, British Columbia) creates a strong national presence with the ability to deliver services at a local, regional and national level as well as across the United States. 

Launch of New Website

June 25, 2013, Montreal, QC- ARO Inc. is excited to announce the launch of our brand new website which goes live on June 25 2013 and is located at:

Our goal with this new site is to provide our visitors with an easier way to learn about what ARO Inc. does. The website will be updated on a regular basis, with news of events and new content. We hope you find the new website has a fresh look, is easy to use and is informative.

Kelowna- BC Branch Move

February 8, 2013, Kelowna, BC- ARO Inc. is pleased to announce our Kelowna branch move to a more expansive location. Our new address is:

405 Highway 33 W, Kelowna, BC V1X 1Y2
Tel: 250-762-7070
Toll Free: 877-250-7070
Fax: 866-452-4111