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Chief Executive Officer

Mark Ball

Mark is focussed on Customer Centric Leadership, Employee Development & frictionless technology experience.

Mark is a financial services executive with over 25 years experience in  diverse cross functional experience in Sales, Contact Center Channels, Operations with the last decade focused on Collections/Recoveries & Risk Management in the Canadian & US marketplace.

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Executive Vice President, Operations

Troy Moffat

Troy is a customer-focused, strategic-thinking operations manager with over 29 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. A multi-tasking and motivated leader with expertise in expanding network connections, convincingly introducing data analysis models, negotiating contracts, controlling inventory and projections, managing turnarounds, developing leadership and uncovering customer needs to provide solutions.

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Senior Vice President, Client Relations & Governance

Debbie Hayhow

Debbie has over 20 years of experience in Client services, Posting, Reporting and Administration. Debbie’s depth of experience provides great insight and understanding of what is required from our Client Services team to enhance ARO’s service to our clients. Debbie will ultimately be responsible for the overall business partnership from initial set up through to service delivery and will ensure that all requirements are delivered within optimum response times. Debbie holds a Six Sigma green belt.

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Copyrights © ARO Inc. 2021

Copyrights © ARO Inc. 2021